Shipping & Returns — Switzerland

Shipping to Switzerland

Standard shipping: €16, always charged.

Any import taxes, customs duties and clearance fees are your responsibility. Available services and shipping costs are shown at checkout.

When will it arrive?

Available items are normally handed to the courier within 24 hours of payment on working days. Standard orders received from 09:00 on Friday are processed in the following working days.

Delivery to many European destinations takes around 5 working days after dispatch. Times are estimates and vary by destination and season. For preorders and personalised items, check the timing on the product page.

Returns and exchanges

Tell us within 14 days of delivery, then send your return within 14 days of your request. You arrange and pay for return shipping. To exchange an item, return it and place a new order.

Request a return from your customer account or email us. For faulty, damaged or incorrect items, contact us: we cover the return shipping cost.

Full terms and exceptions: Shipping · Returns and refunds · Cancellations.